In Home Pet Care Software
for Pet Professionals
Running a pet care business doesn't always happen within four walls. Our In-Home Services module gives you the tools to care for pets in their own home with the same professional precision as an on-premises boarding facility. Whether your team is across the street or across the city, you stay connected through a single, synchronized platform.
Total Timing
Flexible Timing for Every Visit
Coordinate care schedules with ease by setting up multiple, distinct visit windows for your clients throughout the day.
Whether a client requires a morning feed, a midday stroll, and an evening check-in, you can define exact timeframes for each session to ensure your team arrives precisely when needed.
This level of granularity allows you to maximize your day, while giving owners total peace of mind that their pets' routines remain perfectly on track.
- Purpose Built
- Setup & Track
Perfect Match
Book, Manage, Bill—Done.
Pet Manager takes the hassle out of bookings, staff scheduling, and payments—so your in-home pet services run like clockwork
- Advanced Visit Pricing Take total control of your revenue with pricing rules that adapt to your workflow. You can charge fixed rates per visit or set up tiered pricing that automatically adjusts the cost when a client books multiple sessions in a day, keeping your billing accurate and your services competitive.
- Better cashflow Send single-session or bulk invoices for a week or month’s worth of bookings. If a card is on file, charge it automatically in just a click.
Enhanced Productivity
Move your business Online
Our customer portal functionality is a game changer for your business. Powerful, easy-to-use and always available even when you are sleeping.
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Taking bookings manually creates admin overhead and room for double-bookings. With Pet Manager, clients can check real-time availability and book in-home pet care sessions directly online.
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Provide daily updates to the client through pet postcards Share visit information and photos using Pet Postcards which are sent to customer's email. Record the information into Pet Manager for future reference.
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Pet Manager has been an absolute game-changer for us, making our day-to-day operations so much … More more efficient. The time we previously spent on invoices alone makes it well worth it.
As a small business without much experience using software, it can feel a bit intimidating at first, but the resources available and the support team make it easy. Whenever we submit a ticket, the Pet Manager team responds quickly, explains everything clearly, and even acts on suggestions. Because we don’t have a very standard business model, the team has been incredible in helping us customise the system to fit our needs.
We couldn't recommend Pet Manager enough! -
Pet Manager is amazing! We took over a boarding cattery that was using a pen and paper booking … More system. We knew we needed to change that very quickly and I'm so happy I found Pet Manager. Ian walked me through the system and set up various aspects for me, while also pointing out settings I could customise later if I needed to. The Xero and Stripe integrations are brilliant and make life so much easier. Support has always been efficient. They've thought of everything with this software. I can't imagine boarding cattery life without it (actually I can, but the thought makes me hyperventilate). It's money well spent. Thank you, Ian and the team!
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We would not be as efficient or organised without Pet Manager. The software is easy to navigate … More and customer service is very good. My computer illiterate partner (66Male) can work with Pet Manager with ease.
Cloud Pioneers
Empowering Pet Professionals Since 2013
Born out of a real-world need in 2013 for a better pet business management solution, Pet Manager was created to be a comprehensive, user-friendly, and affordable system.
Our fundamental goal is to empower pet care professionals to spend less time on administrative tasks and more time doing what they love: caring for animals. We achieve this by offering a powerful, all-in-one platform backed by exceptional, locally-focused customer support and a commitment to developing features that our clients truly need.
Hear some reviews from our valued clients.
Automate & Grow
Communication is Key
A powerful and automated communications system at your fingertips. Set it to work for you!
- Without reminders or clear instructions, clients may miss bookings or show up unprepared. Pet Manager allows you to send automated and manual email and SMS confirmations, reminders, session details and much more. Keep clients informed and cut down on no-shows.
- Past clients often slip away without any follow-up or re-engagement effort. Use Pet Manager’s Marketing tools to target specific client segments—like those who booked previously but haven’t booked for a few months. Send personalized campaign emails to bring them back.
Manage Cashflow
Level Up Your Payments
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The facility was juggling EFTPOS receipts, online payments, and manual records—reconciling with Xero was a nightmare. With integrated Stripe and Tyro payments and seamless Xero sync, Pet Manager streamlined everything. Invoices, payments, and credits flowed automatically, saving hours each week.
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Cancellations the day before a stay were costing the business hundreds each month, but they had no clear policy or way to track credits. Pet Manager let them charge non-refundable deposits and automatically issue credit notes when bookings were canceled. This reduced revenue loss and made policies easy to enforce.
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A business was constantly chasing payments and struggling with manual reconciliation. Pet Manager’s integration with Stripe means clients can pay online at the time of booking - for all booking types. You can require upfront payment to reduce no-shows, and transactions are automatically recorded in the system. No more mistyped amounts, lost invoices, or chasing down overdue payments.
Over nights booked!
An impressive number right… and growing fast! Why is it growing?
We put our customers first. We provide them with the software solutions that work. Solutions that make it easier for them to receive and manage bookings. We listen and we evolve with our customers’ needs.
Find out first hand why our reviews stand above the competition.
Industry Leader
We are trusted by businesses to manage all their pet services
Join the ranks of successful pet businesses utilising our software. See the difference having a truly unified solution can make. All modules available at every subscription level. Learn more by clicking the service relevant to you.
Take this opportunity to empower your business
Experience the assistance provided by automation, the power of a unified Pet Software system, and the benefits of seamless integration into your website and socials.
Your journey begins today!