Professional Dog Walking, Simplified
Everything your dog walking business needs - organized, automated, and ready to scale.
Schedule Simplified
Every walk organised
Pet Manager gives dog walking businesses the tools to streamline every part of their operation - from flexible scheduling to effortless client communication.
Offer private or group walks with custom lengths, manage recurring bookings, and let clients book straight into your availability. View everything in a centralized scheduler, with personal staff calendars and a pet-specific calendar for long-term planning. Staff can even sync their schedule to their Google Calendar for real-time updates.
- Flexible
- Automated
- Detailed
Perfect Match
Handle more walks (with ease)
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A local dog walking business struggled to manage both flexible solo bookings and recurring group walks. Walkers had to manually coordinate availability and repeat sessions, leading to double-bookings and missed walks. Pet Manager offers two tailored scheduling modes for dog walking. First, walkers can set their own availability roster, allowing clients to book private walks in flexible time blocks - like thirty or sixty minutes - based on what's offered. Second, businesses can run structured group walks at set times with capacity limits. Clients can join one-off or recurring group sessions - say, every Monday at 9 a.m. - making it easy to fill slots and build steady routines. Everything is seamlessly booked and tracked in one system.
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A dog walking service was spending hours each week manually tallying sessions and chasing payments. Clients sometimes forgot to pay, and staff had no easy way to see which payments had failed or gone through. Pet Manager streamlines billing with bulk invoicing and automated payments. At the end of the week, you can auto-generate invoices for multiple walks in one click. If clients have a saved card on file, charges are processed automatically - with smart retries if a payment fails. Plus, the dashboard clearly highlights any payment issues, so nothing slips through the cracks.
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A dog walking business found it hard to keep clients informed and engaged. Missed appointments, forgotten walks, and lapsed customers were common - plus they had no simple way to follow up with past clients. Pet Manager’s built-in email and SMS tools keep clients in the loop at every stage. Send automatic reminders before a walk and follow-up messages after drop-off. You can also send manual messages when needed. And to boost retention, use the marketing system to reach out to clients who haven’t booked in a while - say, anyone who’s gone quiet for three or six months. It’s all customizable, with branded templates and targeted sends.
Seamless Flow
Smoother Starts & Smarter Bookings
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New pets were being booked straight into daycare without any assessment, leading to behavioural issues and disruptions in group settings. Pet Manager lets you require a behavioural assessment before a pet can access standard daycare bookings — ensuring safety, compatibility, and a better experience for everyone.
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Booking multiple dates or setting up ongoing routines like “Mondays and Fridays” was time-consuming and error-prone — and invoicing each one separately created extra admin. Pet Manager makes it easy to book multiple dates, ongoing repeating days, or select days in a range — with optional times for each. Invoices are streamlined into a single bill, saving time for both staff and clients.
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Morning check-ins created bottlenecks, with queues forming and staff scrambling to process walk-ins and regulars fast enough. Pet Manager speeds up mornings with lightning-fast check-ins — bulk check in pets across multiple devices, and create a walk-in booking in just three clicks.
Cloud Pioneers
Empowering Pet Professionals Since 2013
Born out of a real-world need in 2013 for a better pet business management solution, Pet Manager was created to be a comprehensive, user-friendly, and affordable system.
Our fundamental goal is to empower pet care professionals to spend less time on administrative tasks and more time doing what they love: caring for animals. We achieve this by offering a powerful, all-in-one platform backed by exceptional, locally-focused customer support and a commitment to developing features that our clients truly need.
Hear some reviews from our valued clients.
Invoice Precision
Effortless Value, Clarity, and Control
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Clients wanted multi-day passes, but the daycare struggled to track usage and expiry. Offer prepaid daycare packages with tokens tracked automatically in the system. Tokens can be redeemed via the Customer Portal, and packages can include an expiry date if needed.
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Flat-rate pricing didn’t reflect the complexity of real-world daycare — like different sizes, sibling discounts, or bundled taxi services. Pet Manager lets you build custom pricing rules for animal size, number of pets, special customer types, daycare + transport combos, and more — so every booking is priced just right.
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Inconsistent invoicing and manual payment handling led to errors, missed payments, and extra admin — especially for multi-day or package bookings. Pet Manager ensures consistent invoicing with flexible options — bill for single or multiple days, bulk invoice and email by date range, require or accept online payments, and sync everything directly to Xero.
Enhanced Productivity
Smart functions to make your day easier
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Without a clear overview of upcoming bookings, staff struggled to plan ahead, assign resources, or spot gaps and overlaps in the schedule. Pet Manager’s visual scheduler and calendar show all daycare bookings in a clear, colour-coded layout — whether it’s for a single day or the entire month — making planning effortless and accurate.
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Coordinating pet transport manually led to pricing errors, route confusion, and missed pickups. Pet Manager automates Pet Taxi with distance-based pricing, mapped staff routes, and automatic pickup/drop-off tagging on relevant bookings — so every ride runs smoothly.
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Staff had no easy way to offer and track extras like treats or extra walks, leading to missed upsell opportunities and manual charge errors. Pet Manager lets you easily add extras to daycare bookings — from services to products — with everything tracked and billed automatically.
Automate & Grow
Communication is Key
A powerful and automated communications system at your fingertips. Set it to work for you!
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Without reminders or clear instructions, clients may miss bookings or show up unprepared. Pet Manager allows you to send automated and manual email and SMS confirmations, reminders, session details and much more. Keep clients informed and cut down on no-shows.
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Past clients often slip away without any follow-up or re-engagement effort. Use Pet Manager’s Marketing tools to target specific client segments—like those who booked previously but haven’t booked for a few months. Send personalized campaign emails to bring them back.
Manage Cashflow
Level Up Your Payments
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The facility was juggling EFTPOS receipts, online payments, and manual records—reconciling with Xero was a nightmare. With integrated Stripe and Tyro payments and seamless Xero sync, Pet Manager streamlined everything. Invoices, payments, and credits flowed automatically, saving hours each week.
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Cancellations the day before a stay were costing the business hundreds each month, but they had no clear policy or way to track credits. Pet Manager let them charge non-refundable deposits and automatically issue credit notes when bookings were canceled. This reduced revenue loss and made policies easy to enforce.
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A business was constantly chasing payments and struggling with manual reconciliation. Pet Manager’s integration with Stripe means clients can pay online at the time of booking - for all booking types. You can require upfront payment to reduce no-shows, and transactions are automatically recorded in the system. No more mistyped amounts, lost invoices, or chasing down overdue payments.
Over nights booked!
An impressive number right… and growing fast! Why is it growing?
We put our customers first. We provide them with the software solutions that work. Solutions that make it easier for them to receive and manage bookings. We listen and we evolve with our customers’ needs.
Find out first hand why our reviews stand above the competition.
Industry Leader
We are trusted by businesses to manage all their pet services
Join the ranks of successful pet businesses utilising our software. See the difference having a truly unified solution can make. All modules available at every subscription level. Learn more by clicking the service relevant to you.
Take this opportunity to empower your business
Experience the assistance provided by automation, the power of a unified Pet Software system, and the benefits of seamless integration into your website and socials.
Your journey begins today!