5.0 50 reviews

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Otherwise for General Enquiries and Answers to Questions you can't find, please fill out the form below, and we'll get back to you as soon as possible.

Contact Us

We pride ourselves in providing some of the best Product Support in the Pet Software Market. We are big enough to be trusted yet small enough to care.

Ian Johnson

Founder & CEO

Documentation / User Guide

View our online Administration User Guide. Always expanding with new knowledge regarding the use and functionality of Pet Manager

Frequently Asked Questions

View Answers to our Frequently Asked Questions which covers: General Questions, Trials & Demos, Subscriptions, Features & Integrations.

Call for assistance

Our support team is available Monday-Friday 6:30am-5:30pm AEST (Australia) and
Monday-Friday 9:00am-4:00pm GMT/BST (UK)
(ex Public Holidays) to answer your questions, and provide technical help.
Call 07 5446 5701 (Australia)
Call 03301 33 88 22 (UK)
or +61 7 5446 5701 (International)

5.0 50 reviews

  • Avatar Eliza Lebsanft ★★★★★ 3 months ago
    Pet Manager has been an absolute game-changer for us, making our day-to-day operations so much … More more efficient. The time we previously spent on invoices alone makes it well worth it.
    As a small business without much experience using software, it can feel a bit intimidating at first, but the resources available and the support team make it easy. Whenever we submit a ticket, the Pet Manager team responds quickly, explains everything clearly, and even acts on suggestions. Because we don’t have a very standard business model, the team has been incredible in helping us customise the system to fit our needs.
    We couldn't recommend Pet Manager enough!
  • Avatar Karen Rohde ★★★★★ 4 months ago
    Pet Manager is amazing! We took over a boarding cattery that was using a pen and paper booking … More system. We knew we needed to change that very quickly and I'm so happy I found Pet Manager. Ian walked me through the system and set up various aspects for me, while also pointing out settings I could customise later if I needed to. The Xero and Stripe integrations are brilliant and make life so much easier. Support has always been efficient. They've thought of everything with this software. I can't imagine boarding cattery life without it (actually I can, but the thought makes me hyperventilate). It's money well spent. Thank you, Ian and the team!
  • Avatar Ken Leacy ★★★★★ 5 months ago
    Ian and the Team at Pet Manager are next level, Ian went above and beyond making the transition … More to online booking easy especially for my wife running the Kennel. The software system is intuitive and very easy for my wife to use that is an animal lover not a techno lover, however she was impressed with the software system. The support to her setting up was amazing, cannot recommend the software or company high enough. Happy wife, happy life… thanks Ian.

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