It’s a heart-sinking moment every service business owner dreads. The front door chimes, and in walks Mrs. Higgins with her golden retriever, Buster, for his 10 a.m. grooming appointment. The only problem is, you’re already halfway through shearing a very fluffy Samoyed, and your only other groomer is tackling a matted poodle. You check the […]
There’s a certain chaotic charm to a small business powered by passion, a trusty whiteboard, and a rainbow of sticky notes. Each colour means something, there’s a system only you truly understand, and the daily wipe-down feels like a fresh start. We get it. For many pet care professionals, from groomers to boarding kennel operators, […]
5 Signs Your Pet Business is Ready for a Software Upgrade Your pet business is your baby. You’ve nurtured it from a spark of an idea into a thriving hub for happy pets and even happier owners. But as your business grows, the simple systems you started with can begin to creak under the strain. […]
It’s 8 p.m. on a Sunday. You’re finally trying to relax after a long week, when your phone buzzes. It’s a message in the staff group chat: “So sorry, I can’t make my shift tomorrow morning, I’m not feeling well!” Suddenly, your evening is hijacked. You’re now scrolling through contacts, sending desperate messages, and trying […]
You see the first Christmas decorations appear in the shops, and a familiar feeling washes over you. It’s a strange cocktail of excitement and pure, unadulterated panic. For a pet business owner, the holiday season isn’t about peaceful family dinners and relaxing time off. It’s a tidal wave of bookings, a flurry of phone calls, […]
So, you’re running a business that’s more than just a kennel or just a daycare. You’re a one-stop-shop for pet parents. You’ve got dogs checking in for a week-long stay, pups coming for a day of play, floofs getting their bi-weekly groom, and maybe even a training class in the back paddock. Managing this beautiful […]
No-Shows and Last-Minute Cancellations: How to Tame the Unruly Scheduling Beast You’ve carefully planned your day. The grooming tables are prepped, the kennels are clean, and your staff is ready for a steady stream of furry clients. Then, it happens. A client who booked your premium grooming package is a no-show. A few hours later, […]
At the heart of any successful pet care business is a booking and scheduling system that just works. It needs to be the calm, organised centre of a potentially chaotic environment. A clumsy, confusing scheduler can lead to double bookings, missed appointments, and frustrated staff—the triple threat of operational nightmares. ProPet Software and Pet Manager […]
Tired of No-Shows and Double Bookings? It’s Time for a Smarter Scheduling Solution There are few words more frustrating to a service business owner than “I forgot.” A client no-showing for a grooming appointment doesn’t just leave a gap in your day; it’s a hole in your revenue. A last-minute cancellation for a boarding stay […]
Is Your Pet Business Ready for Peak Season? Avoiding the Holiday Rush Nightmare There’s a buzz in the air. The holidays are approaching, school breaks are on the horizon, and your clients are eagerly planning their getaways. For a pet business, this means one thing: peak season is coming. It’s that glorious, chaotic, and incredibly […]
