Why Growing Pet Businesses Are Switching from Revelation Pets to Pet Manager

In the journey of growing a pet care business, you inevitably hit certain milestones. The first is surviving, the next is stabilising, and the final, most exciting stage, is scaling. The tools that got you through the first stage often aren’t the right tools for the last. Many businesses start with a straightforward platform like Revelation Pets. It’s a great tool for getting started, known for its simplicity in managing bookings and customers.

But as your business complexity grows—you add new services, your client base expands, your team gets bigger—you may find yourself hitting a ceiling. This is the point where many ambitious business owners start looking for a more comprehensive, all-in-one solution. This is the point they often switch to Pet Manager.

Let’s explore the key reasons why growing businesses are making this strategic move.

From Simple Bookings to Sophisticated Operations

Revelation Pets does a solid job of handling the core tasks of a kennel or cattery: taking bookings, managing customer data, and sending out reminders. It provides a reliable foundation.

However, growth brings complexity. You’re no longer just managing bookings; you’re managing a dynamic operation. Pet Manager is designed for this complexity. It’s not just a booking tool; it’s an operational command centre for multi-faceted pet businesses.

Here are the driving factors behind the switch:

1. The Need for a True All-in-One Platform:

A growing business is often a diversifying one. The kennel adds a grooming service; the daycare starts offering training classes.

• Revelation Pets: While you can manage different appointment types, it’s primarily geared towards accommodation-style bookings.
• Pet Manager: It was built from the ground up to support a wide array of service types with their own dedicated modules and workflows. This includes specialised forms, schedulers, and pricing for grooming, training, dog walking, hydrotherapy, and more. This means you’re not using workarounds to fit your services into the software; the software is built to fit your services.

2. Craving Advanced and Automated Pricing:

As you grow, your pricing strategy often becomes more sophisticated.

• Revelation Pets: Offers standard pricing setups for your services.
• Pet Manager: Provides a powerful, rules-based pricing engine that can be a massive unlock for revenue and efficiency. You can automate nearly any pricing scenario you can dream up:
  • Tiered pricing based on length of stay.
  • Automatic surcharges for peak seasons or public holidays.
  • Special rates for VIPs or members.
  • Charges for late check-outs.

  This automation eliminates manual work, prevents missed revenue, and ensures consistency.

3. The Demand for Deeper Financial Integration:

The bigger your business gets, the more critical clean financials become.

• Revelation Pets: Offers integrations with accounting software like Xero and QuickBooks, which helps with invoicing.
• Pet Manager: Takes this a step further with a deep, two-way sync with Xero. This isn’t just about sending invoices; it’s about synchronising customers, payments, credit notes, and overpayments, ensuring your accounting platform is always a perfect mirror of your operational software. For businesses in Australia, the direct integration with Tyro payment terminals is a game-changer for streamlining in-person transactions.

The “Data Silo” Headache

Here’s a story we hear a lot. The front desk uses the booking software. The groomer has their own paper schedule. The bookkeeper gets a weekly report emailed to them. The owner tries to make sense of it all from a master spreadsheet. This is the “Data Silo” headache, and it’s a major roadblock to growth. Information is scattered, making it impossible to get a clear, real-time view of the business.

Switching to a truly integrated platform like Pet Manager breaks down these silos. Everyone—from the kennel hand to the accountant—is working from the same, single source of truth.

4. A More Customisable and Modern Client Experience:

Your brand is your biggest asset. The way clients interact with you online should reflect your professionalism.

• Revelation Pets: Provides a functional online booking portal for clients.
• Pet Manager: Offers a highly customisable customer portal that can be embedded directly into your website. You can change the colour scheme to match your brand, and even alter the wording of key elements to reflect your unique voice. Functionally, you can require clients to digitally sign your terms and conditions, and manage their pet’s detailed profiles online.

The move from Revelation Pets to Pet Manager is a natural step in the lifecycle of a successful pet care business. It’s about graduating from a tool that helps you manage to a platform that helps you grow.

If you feel like you’re pushing the limits of your current software and are ready for a system that can keep pace with your ambitions, we invite you to see the difference for yourself. Start your free, 30-day trial of Pet Manager and unlock the tools your growing business deserves.