Pet Manager vs. The Rest: A Final Look Before You Decide

You’ve done the research. You’ve sat through demos, scrolled through feature lists, and your brain is swimming in a sea of names like Gingr, KennelBooker, and PawLoyalty. You know you need a software solution, but as you get closer to a decision, the options can start to blur together.

They all promise to save you time. They all have schedulers. They all manage customer data. So, what really sets them apart?

As you stand at this final crossroad, let’s take a clear-eyed look at what makes Pet Manager a distinctive choice. This isn’t about a simple feature-for-feature checklist; it’s about the philosophy, flexibility, and future-proofing that we build into our platform.

It’s Not Just What We Have, But How It Works

Many platforms can say they have a feature, but the usability and power behind that feature make all the difference.

• The Pricing Engine:
  • Other Platforms: Often have rigid pricing structures. You might be able to set a price for A and a price for B, but combining rules can be clunky or impossible.
  • Pet Manager: Our pricing calculator is one of the most powerful and flexible in the industry. We let you layer rules on top of each other, just like you do in the real world. Want to charge a peak season rate, add a multi-pet discount, and then apply a surcharge for checking out after 10 AM? Our system handles that logic automatically. This means fewer manual adjustments and more accurate, consistent invoicing.
• The Customer Portal:
  • Other Platforms: Some competitors offer a portal that opens in a new, separately branded window, which can be jarring for customers. Customization might be limited.
  • Pet Manager: We provide a portal that can be seamlessly embedded directly into your own website. It looks and feels like a part of your brand. You can even set the theme colour to match your corporate scheme. This creates a cohesive, professional user experience that builds trust with your clients. Furthermore, the ability for clients to manage everything from bookings to vaccination uploads and online payments empowers them and significantly reduces your admin time.
• The All-in-One Approach:
  • Other Platforms: Some solutions are specialists. They might be fantastic for grooming but have a weak boarding module, or vice versa. Others charge you extra to “unlock” different service modules.
  • Pet Manager: We believe a pet business is a pet business. When you subscribe to Pet Manager, you get all our service modules included. Boarding, Daycare, Grooming, Training, Walking—they’re all there. This is perfect for businesses that already offer multiple services or are thinking of expanding their offerings in the future. You won’t need to switch software or pay more just because you decided to add daycare to your grooming salon.

Australian Roots, Global Reach (and Support!)

While we are a global company serving businesses in the UK, US, and beyond, our Australian roots give us a unique advantage, especially for our friends in Australia and New Zealand.

• Timezone Advantage: Ever had a critical issue with software and realised their support team is fast asleep on the other side of the world? For our AU & NZ clients, our core support hours align with your business day. This means when you need help, you get it fast from a team that understands your market.
• Local Integrations: We offer specific integrations that matter to our home market, like Tyro for on-site EFTPOS payments, a feature not always prioritised by North American or European-based competitors. We also have a deep understanding of local compliance and business practices.

A little chuckle: There’s nothing more frustrating than trying to explain a uniquely Aussie problem (like a public holiday for a horse race) to a support tech in a different hemisphere. We just get it.

A Partnership, Not Just a Product

We see our clients as partners in development. Your success is our success.

• Feature Requests: We have a built-in system for our customers to suggest and vote on new features. This isn’t a black hole; we actively develop the most popular requests. This means the platform is constantly evolving based on the real-world needs of businesses like yours. One of our users noted in a review how they “love that they take on feedback and are constantly improving.”
• Transparent Pricing: Our pricing is straightforward. We don’t hide costs or use high-pressure sales tactics. We offer plans that scale with you and include unlimited users, pets, and bookings as standard. This philosophy of fairness and transparency is woven into everything we do.

The Final Consideration

Choosing your business management software is a decision that will impact your daily operations for years to come. While many options may look similar on the surface, the deep flexibility of our pricing, the seamless integration of our customer portal, our all-inclusive service modules, and our commitment to partnership-driven development make Pet Manager a standout choice.

We don’t just offer you a tool; we offer you a foundation for a more efficient, profitable, and enjoyable business.

The best way to see the difference is to experience it firsthand. No marketing slicks, no sales pitches—just you and the software.

Take the guesswork out of your final decision. Start a free, no-strings-attached 30-day trial of Pet Manager and see how our approach can transform your business.
https://petmanager.app/accounts/signup