Pet Manager Pricing Explained: Finding the Perfect Plan for Your Business Size

Let’s talk money. When you’re investing in software to run your pet care business, the price is obviously a huge factor. But it’s not just about the dollar amount. It’s about value. Are you paying for features you’ll never use? Or worse, is a “cheap” plan holding your business back because it lacks the tools you desperately need to grow?

At Pet Manager, we believe in transparent, fair pricing that scales with your business. We don’t want to squeeze you into a one-size-fits-all box. Whether you’re a solo dog walker just starting out or a multi-site boarding empire, we have a plan designed for you.

Let’s break down the Pet Manager pricing philosophy and help you find the perfect fit for your facility.

Our Core Philosophy: Unlimited and Unrestricted

Before we even get to the plans, let’s cover a few things that come standard with every Pet Manager subscription, because we don’t believe in nickel-and-diming you on the essentials.

• Unlimited Customers & Pets: Your database is the heart of your business. We’ll never charge you more as your client list grows. Add as many customers and pets as you need.
• Unlimited Bookings: From a single groom to a month-long board, log every appointment without worrying about hitting a limit.
• Unlimited Staff Users: Empower your whole team. Create accounts for every staff member, from front desk to kennel hands, with specific user roles to control access.
• All-Area Access: Whether you do boarding, daycare, grooming, training, or all of the above, you get access to the modules for every service type. We don’t wall off features for different parts of the industry.

Many software providers use these metrics to push you into higher, more expensive tiers. We think that’s counterintuitive. We want you to grow, and our pricing is designed to support that growth, not penalize it. According to a Forbes survey, 65% of small businesses say that overly complex pricing is a major turn-off. We agree.

Just for fun: Imagine a buffet that charged you per bite. Or a gym that billed you per step on the treadmill. That’s what limiting users or customers feels like. We prefer the all-you-can-eat-and-grow approach.

Finding Your Fit: A Look at the Tiers

Our plans are generally structured based on the number of animals you manage at any one time and the advanced features you need. While the specific names and prices are on our website, here’s a guide to the type of plans we offer and who they’re for.

The “Starter” Plan

• Who it’s for: This plan is perfect for new businesses, solo groomers, individual dog walkers, or very small daycare/boarding facilities. You’re the heart and soul of the operation, and you need tools that save you time without a hefty price tag.
• What you get: This tier gives you all the core functionality you need to look professional and stay organised.
  • Full Booking & Scheduling: Manage your appointments with ease on our visual calendars.
  • Customer & Pet Management: Keep detailed records, track vaccinations, and store notes.
  • Basic Invoicing: Create and send professional invoices for your services.
  • Online Customer Portal: Let your clients book online, manage their details, and see their history—a huge feature for a starter plan!

This plan is about giving you the powerful foundation of Pet Manager to help you establish and grow your business from day one.

The “Standard” or “Deluxe” Plan

• Who it’s for: These rea our most popular tier, designed for established single-site businesses like bustling doggy daycares, busy grooming salons, and mid-sized boarding kennels. Your team is growing, your client list is expanding, and you need more powerful automation and financial tools.
• What you get: Everything in the starter plan, plus features that drive efficiency and profitability.
  • Advanced Pricing Rules: This is a big one. Implement complex pricing for seasons, holidays, long-stay discounts, or customer types. This feature alone can significantly boost revenue by ensuring you’re always charging correctly.
  • Automated Communications: Set up automated email and SMS reminders for bookings, payments, and vaccinations. This drastically cuts down on no-shows and administrative busywork.
  • Package & Token Management: Sell pre-paid daycare or grooming packages and let the system automatically track token usage. A fantastic way to secure upfront revenue.
  • Deeper Reporting: Gain access to more in-depth reports on occupancy, revenue, and customer trends to make smarter business decisions.

The “Enterprise” or “Multi-Site” Plan

• Who it’s for: You’re running a large-scale operation, a franchise, or a business with multiple physical locations. You need top-tier control, consolidation, and integration capabilities.
• What you get: All the features of the professional plan, plus tools for managing a complex organisation.
  • Multi-Site Management: This is the cornerstone. Manage all your locations from a single login. View consolidated reports or drill down into the performance of a specific site. Each location gets its own set of schedulers and configurations.
  • Advanced Integrations: This tier often includes deeper integrations, like our seamless connection with Xero accounting software and Mailchimp for marketing.
  • Priority Support: Get top-tier support to ensure your large-scale operation runs smoothly around the clock.

What About Add-ons?

Some highly specific features, like our complete Retail POS module or integrated Tyro EFTPOS payments, are available as add-ons. This allows us to keep the core subscription prices lower for those who don’t need these specific tools. You only pay for what you’ll actually use.

The Pet Manager Promise: Value Over Everything

We encourage you to compare our feature lists and pricing structure with competitors. When you do, we’re confident you’ll see the incredible value packed into every Pet Manager plan. We don’t just give you software; we give you a platform for growth.

Choosing the right software is a big step, but understanding the pricing shouldn’t be a puzzle. We’ve made it simple, transparent, and fair.

Sign up for a FREE, no-obligation 30-day trial. You get to test drive all the features and see the real-world value before spending a dollar.
https://petmanager.app/accounts/signup