Why Pet Businesses Are Switching from Revelation Pets to Pet Manager

Why Pet Businesses Are Switching from Revelation Pets to Pet Manager

When you’re running a pet care business, the last thing you need is software that slows you down, misses key features, or leaves you scrambling during peak season. That’s exactly why more and more pet boarding and daycare facilities, grooming salons, and in-home pet care professionals are making the leap from Revelation Pets to Pet Manager.

But what’s behind the switch?

Let’s dig into why Pet Manager is winning over pet business owners across Australia and New Zealand—and beyond.

🐾 1. Built for the Complex Realities of Pet Businesses

Revelation Pets offers a clean and user-friendly interface, but for businesses managing multiple services—like grooming, walking, hydrotherapy, and boarding—its simplicity can become a limitation.

Pet Manager is engineered to handle complexity without sacrificing usability:

• Separate dashboards for each service: boarding, daycare, grooming, walking, hydrotherapy, and more.
• Advanced booking forms tailored to each service type.
• Drag-and-drop scheduling across all areas.
• Multi-pen support, split bookings, AM/PM check-in logic, and configurable buffer times.

These features mean less time struggling with workarounds and more time focusing on happy pets and customers.

💸 2. Smarter Financial Tools (That Actually Work for You)

While Revelation Pets provides basic invoicing, Pet Manager goes several steps further with:

• Rule-based pricing for boarding, daycare, and in-home visits, taking into account breed, size, length of stay, public holidays, and even VIP customer types.
• Integrated Stripe and Tyro payments with auto-recording.
• Custom deposit logic for seasonal pricing and booking confirmations.
• Bulk invoicing and email delivery.
• Prepaid packages with tokens and vouchers that sync to bookings.

And if you’re a numbers person, Pet Manager offers deep reporting: revenue estimates, occupancy stats, lapsed customers, outstanding invoices, retail performance, and more.

📆 3. Scheduler That Does More Than Show Bookings

Revelation Pets provides a basic calendar view—but Pet Manager elevates this into a powerhouse operational hub:

• Multiple scheduler views: whole month, rolling month, day view, and even split month (great for high-volume periods).
• Colour-coded pens and bookings for visual clarity.
• Hover to see key details like balance due, pet notes, and alerts.
• Scheduler per location for multi-site operators (with unique settings and availability).

This level of control transforms planning from a chore into a strategic asset.

📱 4. Modern Customer Portal That Actually Feels Like an App

Customer experience matters. Pet Manager’s customer portal doesn’t just feel modern—it behaves like a real app:

• Mobile-friendly, installable as a “Web App” on phones or tablets.
• Full self-service: customers can register, make bookings, upload vaccination documents, edit pet profiles, and save payment methods.
• Conditional fields, vaccination rules, notes, and custom wordings per service.
• Optional “check availability” widgets that can embed directly into your website.

Compare this with the Revelation Pets portal, which some users describe as “outdated” and “rigid,” and it’s easy to see why customers prefer the newer approach.

💬 5. Communication and Automation That Doesn’t Feel Robotic

Tired of clunky communications or systems that don’t quite sync?

Pet Manager keeps your messaging clean and timely:

• Customisable email and SMS templates for every step: booking received, deposit reminder, check-in alert, and more.
• Internal alerts between staff, timestamped journals, and daily notes.
• Integrated pet postcards (complete with images and updates).
• Full log of every message sent, with resend or review options.

Bonus: You can even flag “Not Welcome” clients or those with past issues, helping your team stay informed and protected.

🔒 6. Enterprise-Ready (Even if You’re Not There… Yet)

Revelation Pets lacks multi-site support. That’s a problem if you:

• Operate under multiple brands.
• Have different pricing at different sites.
• Need consolidated oversight across branches.

Pet Manager handles multi-site configurations with ease, including unique schedulers, settings, and dashboards per location. And thanks to daily offsite backups, robust user roles, and two-factor authentication, you can rest easy knowing your data’s secure.

📊 7. Feature Requests that Don’t Disappear Into a Void

Here’s a little-known gem: Pet Manager includes a built-in feature request system. Customers can:

• Submit their own ideas.
• Vote on features from other businesses.
• See progress as ideas get built.

Most of the platform’s best-loved features? Built from customer suggestions. Revelation Pets, on the other hand, has a more closed roadmap—meaning you’re stuck waiting and hoping.

🐶 Real Talk: Pet Businesses Are Growing—and So Should Your Software

Pet Manager isn’t just a platform—it’s a partner for your growth. From its all-in-one dashboards to advanced pricing rules, customer-friendly portals, and robust reporting, it delivers what modern pet businesses need.

So whether you’re:

• Tired of juggling tools,
• Hitting limitations with Revelation Pets, or
• Looking to future-proof your business,

It might be time to make the switch.

Let Pet Manager help you love admin again.

👉 Visit www.petmanager.com.au to start your free demo today.